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Service teams

Our Sales and Service teams have extensive experience not only with our company, but within the Executive Benefits industry. Our team is well equipped to design and execute even the most complex BOLI, COLI, and ICOLI cases. At Protective Life, we have the experience to guide you through every step of the process. Our focus on superior client service allows us to get the job done right, and our commitment to improving our services and products keeps us ahead of our competitors.

To do the job more efficiently, our teams are separated into four integrated groups, in order to provide a seamless experience for our clients.

Sales Team: Our Sales Team has nearly 25 years of combined average experience within the insurance and financial services industry. Our team leverages their industry knowledge and expertise to design the most effective plans for our clients.

Ron Laeyendecker: Senior Vice President, Executive Benefits Market

Greg Ordonez: 2VP, Executive Benefits Markets

John Cropenbaker: Vice President, Business Development

Vince Sotelo: Executive Benefits Director - BOLI

Randy Nalls: Executive Benefits Director - BOLI/COLI

Kevin Hoel: Relationship Manager, Executive Benefits Markets

Robin Gugel: Vice President, Executive Benefits Operations

Erica Filimonchuk: Director New Business, Executive Benefits

New Business Team: The New Business Team implements all new business as it comes in. This ranges from taking applications, to walking cases through underwriting, to issuing policies and ensuring prompt and efficient service to our clients.

Jessican Chapman: Director, Inforce Operations, Executive Benefits

Client Service Team: Our Client Service Team provides dedicated, responsive customer service to make sure we continue to meet client expectations. The broad spectrum of our in-house administrative capabilities includes comprehensive reports, premium billings, transaction confirmations, and policy maintenance.

Product Development Team: The Product Development Team consists of actuarial professionals, contract analysts and illustration specialists who create new products, and ensure that our current products have the right mix of features and benefits in order to best serve our clients.